Know where your data goes.
Different features need different information. Here is how chat, account records, and API access fit together.
From a prompt to a reply
Ablix checks your access, validates the request, and routes the prompt and relevant context to the infrastructure serving your chosen model. The reply returns to your app or chat. Usage information supports credit accounting and the console.
What the product keeps
| Data | What is stored | Purpose |
|---|---|---|
| Saved chats | Prompts, replies, titles, and revisions | Restoring conversations and edited branches |
| Account and sessions | Identity and sign-in records | Authentication and account security |
| Organizations | Names, IDs, members, roles, and invitations | Managing team access |
| API access | Credential verification data and key metadata | Authenticating and revoking keys |
| Usage and credits | Request metadata, token counts, and credit entries | Usage reporting and accounting |
| Support | Messages you send to support | Responding to your request |
Saved chat retention
Conversation history is stored on the server. Editing or regenerating a message can create another saved revision. Delete the conversation from its menu to remove it and its saved revisions from active application storage.
Removing a chat does not remove separate account, organization, usage, or credit records. Backup retention, operational log retention, and downstream processing terms need separate confirmation; no instant, universal erasure guarantee is made here.
Model processing terms
Do not infer training restrictions or data residency from a model name. Processing conditions depend on the route and deployment serving the model. If your work requires a specific region, retention period, or prohibition on training, obtain confirmation before sending the data.
Practical controls
- Remove unnecessary personal data before submitting a request.
- Keep API keys on your server, outside repositories and browser code.
- Review organization members and revoke credentials you no longer use.
- Send privacy and data-processing questions to support@ablix.ai.